Key Performance Indicators

Responsible Business Highlights and KPIs

2018 has been a memorable, and exciting year for Responsible Business. Our highlights have included

  • 207 hotels certified by Safehotels Alliance
  • The third modern slavery and human trafficking statement has been issued
  • Radisson Hospitality AB is recognized for the 9th year as one of the world’s most ethical companies
  • 1.35 million hours of classroom and on-the-job training
  • €1.0 million donated to charity
  • 29,000 volunteering hours were donated by Radisson employees
  • The global partnership launch with SOS Children’s Villages and Radisson is supporting 219 individual children through child sponsorship in EMEA
  • The towel reuse initiative helped to provide more than 24,000 children with safe drinking water for life
  • 34 hotels are using 100 percent renewable energy
  • Carbon offsetting initiative has compensated 48,155 tons of CO2
  • 2.1 percent energy savings per m2
  • The number of eco-labeled hotels increased to 305, representing 80 percent of hotels

Responsible Business Indicators 2018 2017 2016 2015
Energy/m2 (kWh) Radisson Hospitality AB(*) 232 245 261 266
Energy/occupied room (kWh) (*) 85 86 90 86
Water/Guest-night (litres) (*) 338 340 349 350
Carbon footprint per guest-night (kilograms CO2e) (*) 20.7 21.4 21.4 22.1
Safehotels Alliance certification 207 199 160 65
Eco-labeled hotels 305 294 282  
Guest recognition index 7.80 7.68    

Like for like / Weather-adjusted
*Radisson-managed and leased hotels